Are you actually using Adobe PDF printer to print and it is creating PDFs or is Paperless Office in Sage 100 ERP (formerly MAS90) set up for Purchase Order to create the PDFs? Adobe PDF Printer If you actually using Adobe PDF printer then I would recommend reinstalling it. Sage PDF Converter If you are using Paperless Office to create PDFs only then the printer selected in lower left is not used and Sage PDF Converter creates PDF files only. (If not sure you may want to check your Paperless Office settings in Sage 100 ERP to see if it is set for Purchase Orders to use Paperless Office). The freeze up can happen if Paperless Office is set to print for Purchase Orders in Paperless Office settings but the Sage PDF Converter settings are not correct. You can check the Sage Knowledgebase article on the Sage Portal called "Printing to Paperless Office Hangs and does not complete or respond on a Windows 7 Machine with Sage 100 ERP"... but here is a summary: Go to the Start Menu, Devices and Printers in Windows and Right click on the "Sage PDF Converter" Select "Printer Properties" Navigate to the Ports tab Click "Add Port" and Create a New Local Port called Sage Click Apply Navigate to the Security tab and select the Everyone group. Select "Manage This Printer" and "Manage Documents" under the Permissions box Click Apply
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