(Opened Sage case, and in touch with SPS support... looking for anyone with experience setting this up). We have a customer with retail locations, remote to the Sage 100 Premium server (2013), and for performance reasons they use a Terminal Server (Win2008 R2) for working with the ERP. I believe their workstations are Win7, and the Terminal Server is a different machine than the Sage 100 server (but running at the same physical location). The customer is in Canada, and in order to process Debit / pin transactions, SPS has provided Ingenico IPP320 swipe devices, which connect to the workstations via USB. However, the instructions provided do not allow for a Terminal Server / Remote Desktop environment. SPS Support has yet been unable to come up with a way to solve the connection issues we are having when trying to get the IPP320's recognized in the remote session. At the head office location, the customer has one of the IPP320 devices working using the Sage client running directly on the workstation (with Sage Exchange recognizing the local USB swipe device), but in a RDC session the swipe device is simply not recognized. On the Terminal Server we've installed the required software, and same with the workstations. The RDC settings have been scrutinized, as have Group Policy settings, with attempts to get RemoteFX USB redirection working... nothing has allowed Sage Exchange in the terminal session to work with the USB devices connected on the remote workstations. Has anyone successfully configured an IPP320 (USB pin-pad / swipe device) to work with Sage Exchange in a Remote Desktop / Terminal Server environment?
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