We have the designated CRM user in Sage 100 showing as logged into Sage 100 and occupying a seat, however no user is actually signed in. It shows the user is signed in from the user, even when there are NO windows users logged into the server. Does anyone know why the server is showing as logged in even tho there are no users logged onto the server? When we try to end the process in task manager then the Sage 100 ERP Application server service stops, is this related? If we kill the task from the master console, the process takes a few minutes but will eventually log the CRM user out, however will re-appear a few hours later. Any help is greatly appreciated, thank you.
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