I used to use a system where the phone was tied into the accounting. When a customer called, their caller id was read and their customer record would open. Is it possible to use a command line to open Sage 100 to a specific module page (ie, Sales order or customer maintenance) and fill in to do a look up based on the phone number in the caller id? Our partner was going to set us up with CRM and a phone program for this, but then they told us we could not do our BOMs in CRM, so we need to open Sage 100 ERP directly, not CRM. Thanks Chris Chris - at - betterbee.com
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