It sounds like you need to install prior year IRDs. If you are getting prompt for Username and Password when launching eFiling and reporting, please do the following in the exact numbered order : Install the 2012 Interim Release Download (IRD) (this update already included in 4.50 PU 5 and 2013 PU 1 or higher) Install the 2013 941/Payroll Update (this update already included in 4.50 PU 6 and 2013 PU 2 or higher) Install the 2013 IRD Install the 2014 IRD please click link below to access KB ID 20022 for more details https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=20022&sliceId=1&cmd=displayKC&dialogID=208083&docType=kc&isLoadPublishedVer=&stateId=208084&docTypeID=DT_Article&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
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