@Barbara You are welcome :) For the most part the Windows permissions and firewall settings that are required by Aatrix are the same. What I have found is that customers networks are more secured then in the past, which is causing the communication issues. But are easily resolved by following their settings recommendations, which can be found on Aatrix Technical Information pages http://aatrix.com/updateshome and http://aatrix.com/updateshome/techinfo
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