I believe the best way to accomplish this is to issue a credit memo, apply it to the invoice, key in the line items as positive numbers. I would add a comment line to indicate why the credit was issued. Then create a new sales order using the Copy From button in Sales Order Entry, pulling from the original sales order. Edit the Bill to, and any other fields ie, pricing. Save it and invoice using the new sales order. NOTE - if the original sales order was not shipped complete, you may want/need to delete it to prevent future invoicing issues.
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