We have a new customer, Sage 100 Premium PU4, entering invoices manually in SO Invoice Data Entry with an issue I've never seen before. In a copy of the company, with one of their copied batches, I can see: Change a price of a line item and the taxable amount and all invoice totals are reset to 0. Save, come back into the invoice, decrease the price of a line item and the invoice totals go into the negative for the difference. If I switch the invoice's Tax Schedule, then back to the proper value, everything recalculates correctly. I have been unable to reproduce this in a new invoice, so the exact cause is elusive. If it were Providex I could see what tables were being used by looking at which files were being updated, but with Premium that's not possible the same way. Run the Daily Sales Report and all properly calculated sales tax amounts get reset to zero. The Tax Detail button shows no rows (until the same Tax Schedule switch / recalculate). This blocks the batch from being posted because just printing the journal corrupts the invoice tax amounts. I've queried the SO invoice and SY tax tables in SQL and don't see any orphaned rows or corrupted data, but I am at a loss to explain the problem. Has anyone else seen such odd behaviour? I haven't created a ticket with Sage yet, but that is my next step.
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