We have some computers with Sage 100 ERP client installed in a Windows domain environment. Only one PC gets the following error and can't email sales orders, etc. The client version is Sage 100 ERP 5.10.3.0. Other computer can send emails without any problems. ------------------------------------------------------------------------------------------- The E-mail engine cannot be started. No PDFs can be E-mailed. Error details: Unable to login to SMTP connection. ChilkatLog: VerifySmtpLogin: DllDate: Jan 19 2012 UnlockPrefix: SBestSoftMAILQ Username: XXXXXXXX:XXXXXXX Architecture: Little Endian; 32-bit Language: ActiveX Checking TCP/IP connectivity to the SMTP server. This does not check the login/password. Checking connectivity to SMTP server xxx.xxxxxxxxx.com:1025 smtp_host: xxx.xxxxxxxxx.com smtp_port: 1025 ConnectTimeoutMs_1: 30000 calling ConnectSocket2 IPV6 enabled connect with NO heartbeat. connectingTo: xxx.xxxxxxxxx.com dnsCacheLookup: xxx.xxxxxxxxx.com Resolving domain name (IPV4) DNS timed out. GetHostByNameHB_ipv4: Elapsed time: 30436 millisec Cannot get host by name.. hostname: xxx.xxxxxxxxx.com Failed to connect to SMTP server. --VerifySmtpLogin Failed. --ChilkatLog ------------------------------------------------------------------------------ Do you have any idea? Thank you, TKU
↧