Hello, We were entering our sales expense reports through the Accounts Payable -> Reports -> Manual Check and Payment Entry to record the payment of the expenses via ACH Transfer (we use the Wire Transfer option in Sage). We also are using Sage 100 ERP. We normally enter all six payments and then run the "printing" process. On this occasion, once all six were entered and before we printed the register, we needed to update one of the payments. We found the specific payment, updated the payment amount and added a g/l line item and amount under the Lines tab so the payment would balance. Now the issue starts. Next, we clicked the printer icon to run the payment register which printed an out-of-balance register. Because we didn't realized it would allow us to do so, we printed the register and said "yes" to updating the payment register. This then moves us to the Daily Transaction Register and also when we realized the payment entries were out of balance. And it is the first time we were giving a pop up to let us know we were out of balance. Now we are stuck. How do we fix this? I don't want to post an unbalanced entry to our G/L. Does it post unbalanced or does Sage 100 not allow us to so or does Sage 100 create a default account to enter the difference to? As reference early, we went back to mark an adjustment to one of the manual payment. Somehow, the G/L detail behind the payment is gone except for the additional line item added. If I go to the vendor under the Vendor Maintenance and look at the invoice tab, the invoice and payment show as $3600; however, when I drill into the invoice it only shows G/L detail of $88.00 to support the $3600 invoice and payment. We have no idea how this happened or how Sage 100 let us proceed as unbalanced. Any thoughts would be great. We have not yet completed the full process. The payments are listed on the check register but we have not run the daily transaction register to post to the G/L yet. We are holding out hope for a resolution. Thank you, Ross
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