I hope this is a simple/dumb question. We've never really used the sales promotion function of inventory. So, now that one has been implemented how do I view the sale from the IM module? So, to be clear: 1. set up a promotion using sales promotion maint in IM module. Set 10% discount for 1 week for one particular item in IM. 2. test--put item on SO and discount is applied properly, validating the promotion is in effect. Problem: Customer service uses either/both Inventory Maintenance and/or Inventory Inquiry to handle inbound phone calls regarding price, availability, etc. I can't find a solution to advise customer service how to see the sale price of an item when it is looked up through IM maint/inquiry. Thanks for any advice.
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