We have run in to an odd issue with one of our workstations, the user would enter a sales order, accept it and later it was not shown in the system but the sales order number was shown as having been used. No record of it in SO_SalesOrderHeader, Detail or in either of the history tables. We first noticed this issue a few months ago and on the Sales Order Entry screen instead of having Accept, Cancel, and Delete buttons the user would only have a button that said OK. I found that this issue was happening when the user would lose authentication to our domain, for example if their domain login password had expired while they were logged in. To attempt to remedy this I completely rebuilt their Windows profile, re-installed Sage, and verified that anything I could think of related to Sage was allowed through the firewall. Since making those changes the issue has happened again, except this time the buttons stay the same, showing Accept, Cancel, and Delete. The user entered 5 sales orders on Monday like he always does and when they tried to look them up later on a different machine they were no where to be found but the Sales Order #'s had been "used". Everything on the machine itself that I can think to check looks fine, short of re-installing windows as a last ditch effort does anyone have any ideas?
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