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Forum Post: RE: Visual Integrator: records read not equal to records passed, but no records failed or were skipped

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It shouldn't but line 326 could be updating line 325's detail record instead of adding a detail record. I've seen odd things like that before. (* items are special "non-inventory" items, correct).

Forum Post: RE: Sage100 Frozen via RDP after customization

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Just to follow up on this, I sent her home with a fresh laptop to try and it worked perfectly fine for her. So it is definitely to do with that computer. She wasn't able to figure out renaming her computer (even with my instructions). But the stars aligned and she's buying a new laptop anyway. Still wish I knew where Sage stored the individual computer config files.

Forum Post: VI import AR customers with contact and ship to details

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Sage 100 2015 Advanced This seems to be a chicken and egg situation: How do I import AR customers with contact and ship to details?

Forum Post: RE: Script to update SO invoice header UDF field on Totals tab

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Sage 2015 has a way to update when you move between tabs on the data entry screen. If I recall correctly you get to them via customizing the tabs on the data entry screen.

Forum Post: Optimal bandwidth for offsite VPN connected clients.

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We have a satellite office in another state and are setting up our network infrastructure that will connect them through a VPN tunnel to our local infrastructure. We are specifying an MPLS circuit but are looking for information regarding the optimal bandwidth required for each local satellite client so we can calculate and scale the MPLS circuit appropriately. Any information would be greatly appreciated. Thank you!

Forum Post: Vendor Pricing Levels and Sales Order Cost Update

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Drop shipping constitutes a large part of our business. We have a few vendors that offer us price breaks for case quantities although we also sell individual pieces to our customers. We use Standard Costing in which we have valued the items at the higher per piece cost as opposed to the (per piece) case cost. We have vendor pricing set up to automatically update the purchase orders to the correct cost based upon the quantity ordered. The problem that I have is that the Sales Order cost is not being corrected to match the purchase order thereby reflecting a higher cost and reduced profit. Does anyone have an idea of how to make this happen automatically or do I have to continue to monitor and correct sales orders when I see a cost variance between SO and PO?

Forum Post: RE: Vendor Pricing Levels and Sales Order Cost Update

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Forgot to mention that we are using Sage 100 ERP 2015

Forum Post: RE: Unable to process the Lockfile: Crystal Reports ActiveX Designer

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I'm having this same issue with one user when she tries to run the Sales Order Daily Transaction Register after the Daily Sales Update. The Daily Sales Update runs fine, so I don't think it's a Paperless Office issue, but I'm not sure what else it could be. I'd like to review the link posted by OcDiscGolfer, but I get a 404 when I click it. Does anybody have an updated link?

Forum Post: RE: Unable to process the Lockfile: Crystal Reports ActiveX Designer

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Sorry, we're on Sage 100 version 5.10.4 running on a Windows 2012 server, if that makes any difference.

Forum Post: BOI script deletes sales order but history record does not get updated

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My client has an external application that interfaces with Sage 100 2014 Premium SU1 via BOI scripts. The problem they are having is when the script deletes sales orders. They have "Retain Sales Order History" turned on. When the script executes to delete the sales order, the header and detail records are successfully removed from SO_SalesOrderHeader and SO_SalesOrderDetail and there are no warnings or errors. The problem is the record in SO_SalesOrderHistoryHeader still has a value of "A" in the OrderStatus field. Since the order has been deleted, the OrderStatus field should have a value of "X". Has anyone found a fix for this? Obviously they can go direct to SQL and update the field but it would make more sense if the business object handled this like it does via the UI. Any insight would be appreciated. thx.

Forum Post: Inventory Adjustment header Script to update UDF's in transaction Tier Distribution table

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Sage100 v2014 Standard. I'm trying to update some UDF's in the IM_TransactionTierDist table, during IM Transaction Entry, using a header trigger. (Testing using a button script, but this will be deployed as an event trigger script). Valuation for the items in question is Lot, if you're curious. The code below is what's causing me difficulty. (sTransactionType & sTransactionNo are set properly in advance, providing a proper partial lookup filter). The oTierDist.MoveFirst() causes the script to crash, presumably (after checking the help files) because MoveFirst() does not appear to be a method for IM_TransactionTierDistribution_Bus. That leaves me with the question. How do I work with rows in IM_TransactionTierDist, from a header trigger script? The UI appears to only allow a 1-1 tier to detail line ratio, but I can't even seem to find a way to grab a tier distribution row from something in IM_TransactionDetail (oBusObj.Lines, which I went through earlier in the script for some logic validation before trying to get at the tier distribution data). (Before anyone suggests it, I cannot use a trigger in IM_TransactionTierDist and oBusObj because the business logic I need to handle requires transaction level processing). ' get the tier distribution object oTierDist = oSession.GetObject("IM_TransactionTierDistribution_Bus") if oTierDist <> 0 then Set oTierDist = oSession.AsObject(oTierDist) retVal = oSession.AsObject(oSession.UI).MessageBox("", "Set the oTierDist object") ' no problem here else retVal = oSession.AsObject(oSession.UI).MessageBox("", "Error opening tier distribution object.") exit sub end if ' use .SetBrowseFilter(filter) to limit the rows to the current transaction retVal= oTierDist.SetBrowseFilter(sTransactionType & sTransactionNo) ' this returns a 1, confirmed with the pop-up below retVal = oSession.AsObject(oSession.UI).MessageBox("", "About to get the first Tier Dist line... " & sTransactionType & sTransactionNo & " " & cstr(retVal)) ' I see this, and everything looks OK then... retVal = oTierDist.MoveFirst() retVal = oSession.AsObject(oSession.UI).MessageBox("", "After getting the first Tier Dist line... ") 'I never see this Any assistance would be appreciated.

Forum Post: BOM Component Requirement Reports use as much space as possible

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Hello, Does anyone know how we can put the bill numbers together and item components into a page instead of having the next bill number onto the next page? Basically it'll use less paper and save line spaces. Example: We have bill number 111 with components "A" and the next bill number 222 with components "A", "B", "C", "D", right now if we preview or print it'll print page 1 with Bill number 111 and component "A" then Page 2 will print Bill number 222 and components, "A", "B", "C", "D" and we would like to have in 1 page Showing bill number 111 and component A and next line Bill Number 222 with components, A,B,C,D. Is that possible since we don't want to use paperless office? Thanks!

Forum Post: RE: BOI script deletes sales order but history record does not get updated

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Greetings, If the BOI logic is calling the Delete method from SO_SalesOrder_BUS and there are no invoices for the order and it is not in an updating status, the history file should be getting updated. I verified that the business object has the logic to maintain the history data. Without seeing the script and doing more testing than I have time to do at the moment, I cannot say why the history record is not being updated. Thanks, Kent

Forum Post: RE: Unable to process the Lockfile: Crystal Reports ActiveX Designer

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JimBoy: Here's the article I originally linked to (Resolution ID 19566 in our KnowledgeBase). In this situation, since it is only happening with one document type, removing the Registry Values under "Jobs" and "Locks" should resolve the issue. I generally restart the Print Spooler in Windows after performing this step to clear out any jammed documents. Error: "Unable to process the Lockfile: Crystal Reports ActiveX Designer - . Processing cancelled" when printing to Paperless Office PDF Products Sage 100 Disclaimer Operating System Warning This solution requires advanced knowledge of your computer's operating system. Contact your system administrator for assistance. Modifying your Windows Registry incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows Registry. Always create a backup of your data before proceeding with advanced solutions. Resolution Delete any Jobs and Locks folders under the Sage PDF Converter key in the Windows registry. Note : For Sage 100 ERP version 2013, Product Update 8, or for version 2014, Product Update 4 or higher, the name has changed to Sage 100 PDF Converter Note : It is only necessary to delete the Jobs and Locks keys in "HKEY_CURRENT_CONFIG\Software\Sage PDF Converter": From the Windows Desktop, click Start , Run Note: For Windows 7, click Start , and use the Search Programs and Folders field Enter regedit Click OK (if available) or press the Enter key Expand HKEY_CURRENT_CONFIG key Expand Software Key Expand Sage PDF Converter key Locate the following folders (if they exist): Jobs Locks Expand the Jobs key, and delete any subfolders Note: Subfolders may prevent the Jobs folder from being deleted. Expand the Locks key, and delete any subfolders Note: Subfolders may prevent the Locks folder from being deleted. Delete the Jobs and Locks keys NOTE: If the Registry key cannot be located here, reinstall the Sage PDF Converter using Paperless Office Advanced Options. If the Registry key is still not present after reinstalling the Converter, contact Sage Customer Support to provide a copy of it for you, or export it from a working workstation under the same location (HKCC/Software) then import it onto the affected machine. For Terminal Server and Multi-User Systems: Go to Devices and Printers in Windows Remove any "Redirected" Sage PDF Converters. These will normally say something to the effect of Sage PDF Converter (Redirected) or Sage PDF Converter (From Session 9) Ensure there is only one Sage PDF Converter located in Printers and Faxes, and make sure it is not redirected. On the Windows Start menu, click Run . In the Open field, enter Regedit and click OK. Expand HOTKEY CURRENT CONFIG key using the Plus symbol Expand Software Key Ensure that the Sage PDF Converter key is present and has 39 values associated with it. If there are no values or if there is only one value that shows "REG_SZ", Uninstall then Reinstall the Sage PDF Converter on the Terminal Server. If the Registry key is still not present after reinstalling the Converter, contact Sage Customer Support to provide a copy of it for you, or export it from a working workstation under the same location (HKCC/Software) then import it onto the Terminal Server If the issue persists after processing these steps, there is a possibility that the system does not like the target directory specified in the Paperless Office Maintenance Task. Verify that the Storage Location for the PDF Document(s) being printed is a location on the Sage 100 Application Server. If the issue persists, try pointing the PDF Directory to a folder within the MAS90 folder. Network permissions (especially with Sage 100 Advanced) can play a role in causing this issue.

Forum Post: RE: BOI script deletes sales order but history record does not get updated

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When you delete a sales order with retain history turned on, it often prompts for a cancellation code. Are you providing this info in script? If not, it may be throwing an error there and not completing the delete process in the BOI.

Forum Post: RE: VI import AR customers with contact and ship to details

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First import the customers without the Primary Contact and Primary Ship-To. Then import the Customer Contacts and Ship-To Addresses. Finally, run another Customer import to update the Customer's Primary Contact and Primary Ship-To.

Forum Post: RE: Inventory Adjustment header Script to update UDF's in transaction Tier Distribution table

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I think you need to access the tier distribution object through the transaction detail object. The detail object has a Distribution property which is the handle to the tier distribution object.

Forum Post: 5-4-1 Payroll Forms Atrix "did not recognize form type: ACA Affordable Care Act" "Vendor code missing from command line"

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When processing forms in PAYROLL [5-4-1, 5-4-2, 5-3-9] Opened 5-4-1 Federal Forms Received Error: "did not recognize form type: ACA Affordable Care Act" Aatrix window loads but NO FORMS ARE VISIBLE FOR SELECTION -ran forms update, forms updated but NO FORMS ARE VISIBLE FOR SELECTION -updated registration, registration updated but NO FORMS ARE VISIBLE FOR SELECTION -ran update2.exe [in Aatrix Software\ Aatrix Forms \ SMB directory], completes update and prompts Missing Parameter Error : "Missing Parameter - Vendor code missing from command line" We are trying to run our Quarterly & Year End Federal Reports but NO FORMS ARE VISIBLE FOR SELECTION Anyone have any insight on the errors above?

Forum Post: Paperless office and direct deposit stubs printer error -30 - one computer only?

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Client got a new computer workstation. Now the infamous printer -30 error comes up but only when printing direct deposit stubs to paperless. Any other payroll report or anything in any other module is OK. Only at this one computer. I've been through all the usual tricks and still coming up empty. Sage 100 2015 standard pu 3. Workstation is Windows 7 pro service pack 1. Checked folder security rights - fully open. Other users logged in at the workstation appear to have the same problem - so it seems to be workstation related. Uninstalled and reinstalled workstation including wksupdate Checked permissions on registry entries. Correct crystal files are in syswow64. Tried redirecting to a different folder for pdf storage. Tried different printer drivers (driver had a PCL 6, tried PCL 5). Note that printing the stubs works just fine. Problem only exists when sending to pdf. Turned off electronic delivery. Changed windows default printer. Created a SAGE printer port.

Forum Post: RE: BOI script deletes sales order but history record does not get updated

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There is no error message and doesn't return anything. It simply removes the order from SO_SalesOrderHeader and SO_SalesOrderDetail.
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