I cannot create the xpress SO in RMA entry because of the following error message: "you cannot create a sales order for cross ship items because the ship via field is required." Can someone help with this? I have spent hours switching settings in the test company and get the same results. Also, even thought I have selected "credit" or "replacement" for the vendor action in RMA Receipts entry, it prints as vendor action "none" and does not create a new PO or Return of goods or vendor CM or any documents except a customer credit memo. Please advise.
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