When I run the email test on the email tab of company maintenance the test works fine... but when I try to use it on the paperless office to send a document (SO to customer) I get the following error message....can anyone shed some light on this. We are using exchange server. Error on 'SendMail'. ChilkatLog: SendEmail: DllDate: Jan 19 2012 UnlockPrefix: SBestSoftMAILQ Username: MLVHP64:mvolle Architecture: Little Endian; 32-bit Language: ActiveX recipients: TO: m.reyes2009@live.com totalCount: 1 --recipients renderToMime: createEmailForSending: xSigningAlg: sha1 Auto-generating Message-ID --createEmailForSending renderToMime: Elapsed time: 0 millisec --renderToMime SmtpConnect: SmtpHost: smtp.kwikool.com SmtpPort: 587 SmtpUsername: mvolle SmtpSsl: 0 StartTLS: 0 Need new SMTP connection checkForExistingConnection: Elapsed time: 0 millisec SMTP_Connect: Connecting to SMTP server smtp.kwikool.com:587 smtp_host: smtp.kwikool.com smtp_port: 587 domain: vdomain smtp_user: mvolle ConnectTimeoutMs_1: 30000 calling ConnectSocket2 IPV6 enabled connect with NO heartbeat. connectingTo: smtp.kwikool.com dnsCacheLookup: smtp.kwikool.com dnsCacheHit: 192.168.254.12 GetHostByNameHB_ipv4: Elapsed time: 0 millisec maxTimeMs_connect: 30000 myIP_1: 192.168.254.25 myPort_1: 64330 connect successful (1) socketConnect: Elapsed time: 0 millisec InitialResponse: 220 DELL-R710.vdomain.com Microsoft ESMTP MAIL Service ready at Thu, 6 Aug 2015 11:34:20 -0500 initialResponse: Elapsed time: 0 millisec sendingHello: EHLO MLVHP64 sendEhlo: Elapsed time: 0 millisec helloResponse: 250-DELL-R710.vdomain.com Hello [192.168.254.25] 250-SIZE 20971520 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-STARTTLS 250-X-ANONYMOUSTLS 250-AUTH GSSAPI NTLM 250-X-EXPS GSSAPI NTLM 250-8BITMIME 250-BINARYMIME 250-CHUNKING 250-XEXCH50 250-XRDST 250 XSHADOW helloResponse: Elapsed time: 0 millisec login_method: NTLM Using Microsoft SSPI NTLM. response: 535 5.7.3 Authentication unsuccessful Logon denied. Check username, password, and domain NTLM authentication failed Failed to login using NTLM method --SMTP_Connect checkOrMakeSmtpConnection: Elapsed time: 5008 millisec --SmtpConnect Failed. --SendEmail --ChilkatLog
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